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Category Archives: Appointments

Couples Counseling Guide & Policies

Family Guidance Centers does accept insurance for couples counseling, but there are several things for our therapists to consider and be careful of when doing so. 

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Online Scheduling

We are launching a new program that we hope will be helpful in increasing the number of referrals we are receiving. Our system has the capability to allow new patientsContinue reading “Online Scheduling”

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Canceling/Removing an Appointment 

Please do not use the Delete option when removing an existing appointment from your Scheduler. This has the potential to Delete any associated forms on the patient’s portal account thatContinue reading “Canceling/Removing an Appointment “

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Billing, EHR & New Patient Workflow Instructions

BEFORE THE APPOINTMENT Step 1: Check your patient’s electronic forms to make sure they are completed.  Step 2: Make sure we have a copy of the patient’s insurance card.  StepContinue reading “Billing, EHR & New Patient Workflow Instructions”

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Guide to Progress Note Requirements

Insurance companies and standards of practice for each of your licenses require certain aspects of a progress note to be included. In this guide, we’ve included the essential requirements ofContinue reading “Guide to Progress Note Requirements”

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Adding a Block to the Scheduler

For recurring schedule changes, please reach out to Kate (Our Therapist Availability & Scheduling Coordinator) directly. She can adjust your recurring blocks within Psybill to reflect any changes. Adding aContinue reading “Adding a Block to the Scheduler”

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Recurring Appointments in Psybill

To Schedule: Open your scheduler in Psybill, and select “New Appt.” on the day and time you want to schedule Select the patient you are scheduling, and the appointment typeContinue reading “Recurring Appointments in Psybill”

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Making an Appointment in Psybill

From your EHR Dashboard, select “Home”, then “Scheduler” Next, select the Page dropdown and go to the location you are working out of. TH Only stands for “Telehealth Only”. PleaseContinue reading “Making an Appointment in Psybill”

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First Appointment with New Patient

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Using the Physical Credit Card Machine

All patient payments due should be taken through our Psybill system. The physical credit card machines are only to be used in case of emergency/as a back up. The fullContinue reading “Using the Physical Credit Card Machine”

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